Quality Management Systems (QMS)

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Quality Management Systems (QMS)

                 Good Supply Chain management

To help Increase productivity, profits, customer satisfaction as well as regulatory adherence; organisations should work towards having excellent quality management systems that include:


  • Leadership engagement in QMS
  • Well documented relevant concise processes, procedures and work instructions that proactively support key performance indicators of 100% right first-time
  • A robust reactive complaints process integrated into technology. Where possible utilising machine learning and creating an organisation culture that learns from complaints
  • Utilising tools for root cause analysis (RCA) or equivalent CAPA (corrective & preventive actions) in the medical industry to fully resolve
  • Best practice external accreditation to ISO standards for benchmarking


Contact us for further information or support on QMS in your organisation

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