Quality Management Systems (QMS)
Good Supply Chain management
To help Increase productivity, profits, customer satisfaction as well as regulatory adherence; organisations should work towards having excellent quality management systems that include:
- Leadership engagement in QMS
- Well documented relevant concise processes, procedures and work instructions that proactively support key performance indicators of 100% right first-time
- A robust reactive complaints process integrated into technology. Where possible utilising machine learning and creating an organisation culture that learns from complaints
- Utilising tools for root cause analysis (RCA) or equivalent CAPA (corrective & preventive actions) in the medical industry to fully resolve
- Best practice external accreditation to ISO standards for benchmarking
Contact us for further information or support on QMS in your organisation